Frequently Asked Questions
Do you offer video packages?
Not at this time. We are currently in the process of adding a videographer to our team and will most likely add a video package by 2021!
How do I pay? When is payment due?
We accept credit cards, checks, or cash. If you choose to pay via credit card, you pay through your digital invoice.
Retainers are due at the time of booking and the remaining balance can be paid no later than two weeks before the wedding.
How long does it take to receive my edited photos after the wedding?
We deliver your edited photos about 6 weeks after your wedding date via online gallery. We also love to share a few sneak peeks within 2-3 days!
Do you travel? Are there extra fees for gas, etc?
Yes, we love to travel! We do charge a travel fee if the location is more than 1.5 hours outside of Houston. Feel free to send us a message if you would like a custom destination wedding quote!
How do you backup our images? How long do you store them?
We store your images in 3 different places for at least 6 months. After that, you are responsible for downloading and storing them.
Do you charge a retainer?
Yes, a non-refundable retainer of 25% is required to save your date.
What if we need to reschedule or cancel my wedding?
We are happy to reschedule your date! If we are available on your new date, we will simply reschedule without any penalties. However, if your new date is booked already, we won't be able to photograph your wedding. In this case and in the case you cancel your wedding altogether, we will refund all of your payment minus the retainer.
How many photos do you usually deliver?
We promise a minimum of 50 photos per hour of coverage. Our average delivery usually ends up being around 900 photos!
Do you shoot engagements, bridals, or boudoir?
We do shoot engagement and bridal sessions! Two out of our three wedding packages actually include one of those an engagement or bridal session. We do not, unfortunately, shoot boudoir sessions. We will gladly recommend a photographer who does!
Can you print my photos for me? Do you offer albums too?
Yes, we would love to! We offer prints, canvases, and albums. Our album pricing starts at $105, and includes a custom design from us!